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Contact Information

Please note: Not all vendors or plans are applicable to all Districts
 
Empyrean / COMPASS
  • Enroll, HRIS system/billing issues, Eligibility, Plan Design, Contribution and Plan Design Questions
  • Employee questions:
    • Call Center 833-260-2142
    • Monday - Friday: 7:00am - 7:00pm CT
 
Anthem
  • Medical/Rx Claim Issues - Member Services: 855-272-4938 (Use # on back of ID card if different) 
  • Pharmacy Benefits: 833-214-3608    Available 24/7 to members
  • Mail Order: 833-203-1742
  • Blue New Vision: 866-723-0515
 
Delta Dental
 
Lincoln Financial - Life/AD&D/Disability
Phone: 833-261-3813
Hours: Mon-Fri 8:00am to 5:00pm CST
 
Lincoln Financial - Employee Assistance Program (EAP) via Guidance Resources
  • Confidential Assistance:  1-888-628-4824
  • Member Portal: www.Guidanceresources.com 
  • User Name: LFGSupport
  • PasswordLFGSupport
 
The Hartford - Voluntary Critical Illness, Accident & Hospital Indemnity
Phone: 800-523-2233
 
WEX formerly Discovery Benefits - COBRA/FSA Claim Issues

FSA Participant Services 6 a.m. to 9 p.m. CST Monday-Friday

Toll-Free: 866-451-3399

Toll-Free Fax: 866-451-3245 customerservice@discoverybenefits.com

Live chat available at: www.DiscoveryBenefits.com/contact

 

COBRA Participant Services 6 a.m. to 9 p.m. CST Monday-Friday

Toll-Free: 866-451-3399

Toll-Free Fax: 888-408-7224 cobraadmin@discoverybenefits.com

Claims Processing Discovery Benefits P.O. Box 2926 Fargo, ND 58108-2926

Toll-Free Fax: 866-451-3245

Claim submission and receipt upload at: www.DiscoveryBenefits.com (or mobile app)