Carrier Programs and Resources » HSA Bank - Medical FSA and Dependent Care FSA administrator

HSA Bank - Medical FSA and Dependent Care FSA administrator

Client Assistance Center and additional support
 

FSA Client Assistance Center:

8:30 a.m. to 5 p.m. CST Monday-Friday

Toll-Free: 833-227-7070

Holidays call: 800-523-4175

[email protected] (allow 24-48 hours for response time.  If immediate assistance is needed, call the Client Assistance Center).

For forms: [email protected]

Live chat available by visiting the Member portal at https://myaccounts.hsabank.com/Login
 
Email: [email protected] with questions
Email: [email protected] for specific forms
 
Three ways to file a claim:
1. Member Website
2. Mobile App
3. Reimbursement form
 
Member Website   https://myaccounts.hsabank.com
  • Manage profile
  • Sign up for electronic communication and direct deposit
  • View real-time account balance
  • Submit claims and upload receipts or EOBs
  • Pay providers
  • Management repayments and alerts
  • View Claims history and statements
  • Track expenses
  • Designate dependents