WEX (formerly Discovery Benefits) - COBRA & FSA
FSA Participant Services 6 a.m. to 9 p.m. CST Monday-Friday
Toll-Free: 866-451-3399
Toll-Free Fax: 866-451-3245 customerservice@wexhealth.com
Live chat available at: www.wexinc.com/contact/health
COBRA Participant Services 6 a.m. to 9 p.m. CST Monday-Friday
Toll-Free: 866-451-3399
Toll-Free Fax: 888-408-7224 cobraadmin@wexhealth.com
Claims Processing: WEX, P.O. Box 2926 Fargo, ND 58108-2926
Toll-Free Fax: 866-451-3245
Choose how to submit your documentation:
Upload claim information online
Log in to your online account and upload your documentation to the Tasks section of the Home tab. See How to upload documentation to an existing claim in your online account.
Upload claim information via the WEX benefits mobile app
Download the free benefits mobile app on your Apple or Android device. Take a picture of your documentation using your device and submit it through the app. See How to upload documentation to an existing claim in the Benefits Mobile App
Smart Scan
Participants simply take a photo of their explanation of benefits (EOB), and the details regarding their claim are automatically loaded to expedite claim submissions.